Online Customer Service Representative
Job Description
Description
- Process online orders from Facebook, Viber and phone/email
- Perform basic customer service functions, such as responding to inquiries and after-sales.
- Manage order delivery timeliness; and process payments
- Communicate shipments, and/or return/refund
Requirements
- Candidate must possess at least a Bachelor’s Degree
- Experience as an online store staff, ecommerce experience, or similar role
- Good communication and customer service skills
- Strong organizational, multi-tasking skills, and attention to detail
- Computer literate and knowledgeable in Facebook/Viber
- Willing to be assigned in Mandaluyong branch or Quezon City – main office
Sharm Cam
Thunder Automotive Parts Inc.Marketing
Active today
Working Location
919 Luna Mencias. 919 Luna Mencias, Mandaluyong, 1550 Kalakhang Maynila, Philippines
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Posted on 05 November 2024
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