Role summary

We are looking for a high-performing Key Accounts Specialist to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. He/she will be responsible for developing and implementing specific key accounts plans.

Scope of the role

• Develop sound channel and account plans to achieve business objectives
• Service new and existing key account requirements and build strong business relationships with its key personnel
• Build and maintain the company’s retail presence
• Facilities achievement of sales targets

Key activities

End-to-end key account management:

• Growing existing account partnerships
• Building new partnerships
• Optimizing in-store presence
• Monitoring and driving sales performance
• Building, monitoring, and executing against sales KPIs

• Company and customer expertise One of the primary goals of key account management is to nurture strategic relationships with top accounts, so he/she must possess an in-depth knowledge of the company and its customers. This expertise should allow them to identify the best opportunities for growth and service to the client.
• Strategic perspective -to have a strategic perspective that goes beyond short-term gains. He/she must be able to juggle many moving parts and orchestrate deals and long-term plans that align with a mutually beneficial strategy.
• Skilled negotiation- to build the lifetime value of the company’s customers and do so to achieve win-win situations for both the company and its customers.
• Value-based selling - Ability to communicate the value of company’s offerings both strategically and financially to its customers.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• With at least 5 years sales experience
• With at least 2 years experience in FMCG, particularly in Key Account Management
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills