• Manage customer inquiries related to advertising services and media campaigns.
• Provide product knowledge and guidance to clients in the arts and media industry.
• Resolve customer issues efficiently, ensuring high satisfaction levels.
• Collaborate with the marketing team to enhance service delivery.
• Document interactions and feedback for continuous improvement.

Sutherland Global services is a leading firm in the Advertising & Arts & Media sector, dedicated to delivering innovative solutions to our clients.

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: Fresh graduates or students with little to no prior experience welcome.
• Skills and Competencies: Strong communication, problem-solving skills, and proficiency in basic computer applications.
• Responsibilities and Duties: Assist customers with inquiries and resolve issues effectively.
• Working Conditions: Office environment, with a typical 40-hour work week.
• Qualities and Traits: Patience, empathy, and a positive attitude are essential.