About the Assignment:
1. Provide customer support to Grab customers in the Philippines.
2. Build and maintain good relationships and community building efforts with Grab’s customers
3. Guiding our customers in using Grab mobile application, with a primary focus on ALL Grab services
4. Manage product and service enquiries and any customer issues arising from our customers
Possible Tasks:
1. Provide quality customer support (24/7) through Live Chat, Voice, and Digital channels for our customers
2. Answering queries of our customers via Email, Chat, Outbound, Virtual Call, or Face-to-Face
3. Any possible tasks provided by the Assignment Manager related to the given main tasks
Rome Cruz
Optimum Info SolutionHR Manager
Active just now
28th Floor, Exquadra Tower. 1 Jade Drive Ortigas Center, San Antonio, Pasig, Metro Manila, Philippines
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Sick Leave, Vacation Leave
Posted on 04 October 2024
START ASAP! | Customer Service Specialist - PROJECT BASED | No BPO Experience
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