CS Assistant

₱15-20K[Monthly]
On-site - AngelesFull-time1-3 Yrs ExpBachelor
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Job Description

English LanguageCustomer ServiceProblem SolvingTeam PlayerPeople SkillsBack Office Support

Description

1. Preparation of Import permit and single administrative document for Clark airport release shipments.

2. Monitor, prepare and coordinate the documentation requirement of every shipment between clients and KWE operations in a timely manner.

3. Monitor the shipment status shipments from pick up to delivery of cargoes for both import and export shipments.

4. Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account.

5. Informs clients of flight information and irregularity.

6. Sets appointment on behalf of Sales Personnel when the latter is pre-occupied.

7. Request for POD from foreign counterparts and advises clients if required.

8. Coordinates with Clients/Branches regarding irregularities on documents or cargoes and advises concerned departments regarding final disposition based on clients/branches instructions.

9. Prepares and send report as required by clients.

10. Calls clients if there will be booking of the day.

11. Follows-up details of shipments from Head Office.

12. Files all correspondences for area assigned and file other documents on per client basis.

13. Ensure that all reports needed by counterpart and internal / external customers are being submitted timely and correctly.

14. Coordinates with clients/branches regarding irregularities on documents or cargoes and advises concerned departments regarding final disposition based on clients/instruction.

15. end out advisories to client on market situation and updates.

16. Performs other duties that may be assigned by TOP MANAGEMENT from time to time.

Requirements

Education:

  • Bachelor's (Required)

Experience:

  • Freightforwarding: 1 year (Preferred)

Language:

  • English (Preferred)


Cai Manalili

Kintetsu World Express (Philippines) Inc.HR Generalist

Active this month

Working Location

N7170 El More St., Clark Freeport Zone, Kintetsu World Express (Clark) Inc.. N7170 El More St., Clark Freeport Zone, Angeles, Pampanga, Philippines

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Others

    Office Parties

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

Read More

Posted on 06 August 2024

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