Customer Service Representative

₱10-15K[Monthly]
On-site - BulacanTemp<1 Yr ExpBachelor
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Job Description

Customer ServiceStrong Work EthicOrganizational SkillsPeople SkillsInterpersonal Skills

Description

  • Act as the first point of contact for client inquiries, providing exceptional service.
  • Communicate effectively both orally and in writing to resolve issues promptly.
  • Maintain a deep understanding of company policies and real estate market trends.
  • Coordinate with various departments to address customer needs effectively.
  • Document customer interactions and transactions, recording details of inquiries, complaints, and comments.

Requirement

  • Educational Qualifications: Minimum Bachelor's degree in any field. Fresh graduates are encouraged to apply.
  • Experience Level: Less than 1 year experience required, preferably in a customer service role.
  • Skills and Competencies: Excellent communication skills, proficiency in CRM software, adept at handling customer inquiries and complaints.
  • Responsibilities and Duties: Respond to customer queries, maintain high customer satisfaction, manage customer accounts, resolve issues efficiently.
  • Working Conditions: Office-based role with the possibility of remote work depending on company policy.
  • Qualities and Traits: Patient, empathetic, adaptable, and able to work in a fast-paced environment.

Jilen Arellano

HR OfficerAsian Land Strategies Corporation

Active this week

Working Location

ALSCorporate Centre, Grand Royale Subdivision Road, Grand Royale Subdivision Rd, Malolos, Bulacan, Philippines

Benefits

  • Government Mandated Benefits

    Philhealth, SSS/GSIS

Posted on 15 October 2024

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Asian Land Strategies Corporation

Unfinanced / Angel

101-500 Employees

Real Estate & Property Management

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Asian Land Strategies Corp.

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