电商客户服务

中山市顺为家居有限公司

₱300-500[Monthly]

RemotePart-time1-3 Yrs ExpDiploma

Preview

杏连陈

HR组长中山市顺为家居有限公司

Active within three days

Open Country：Philippines

Language Requirements：English

为我们的在线照明商店接听客户电话、实时聊天和电子邮件。

岗位职责：

1、协助客户进行产品咨询、照明规格和产品推荐。

2、帮助客户选择合适的照明产品，并将咨询转化为销售。

3、通过Shopify处理和管理订单。

4、与供应商协调订单履行和发货事宜。

5、跟踪订单，并为客户提供及时的更新。

6、处理售后支持、退货、交换和保修咨询。

任职条件：

1、有客户服务、销售、电子商务或零售方面的经验。

2、有较强的书面和口头英语沟通能力。

3、积极、专业和以客户为中心的态度。

4、Shopify、Zendesk、实时聊天或客户支持平台经验者经验优先。

5、有照明产品、家居装饰或室内设计知识者优先。

工作时间：每周，晚上22:00~次日早上8:00（中国时间）；

激励：表现优秀者可晋升为全职职位

客户服务英语解决问题Shopify人际交往能力组织技能销售推介和结束Zendesk跨境电商客服

If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.

Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.

Requests your ID or personal documents unnecessarily
Asks for money, deposits, guarantees, or property during the hiring process
Pressures you to invest or raise funds
Collects illicit benefits. Engages in any other illegal or suspicious activity
Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for

Posted on 25 Jun 2026