Call Center Agent
Job Description
Description
- Responsible for communicating with clients
- Addressing customer complaints
- Following up on customer calls
- Making outbound calls
- Escalating customer issues
- Order processing and documentation
- Follow communication procedures, guidelines and policies
- Recording customer interactions
- Meet individual and team targets
- Resolving customer issues
- Upselling and cross-selling
- Answer customer questions
- Build product knowledge
- Customer Service Representative
- Documenting calls
- Following scripts
- Managing and updating customer databases
- Other duties as assigned
- Participating in training
- Provide exceptional customer service
- Take customer orders
Requirement
- Nbi
- police clearance
- sss e1 form
- Pag ibig form
- tin
- philhealth
June Remoto
HR ManagerLenny Beauty Corp
Active this week
Working Location
2285 Chino Roces Ave, Makati, 1232 Metro Manila, Philippines, Green Sun Hotel,2285 Chino Roces Ave, Makati, 1232 Metro Manila, Philippines,Makati,Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Posted on 29 October 2024
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