Call Center Agent

₱20K[Monthly]
On-site - MakatiFull-time1-3 Yrs ExpEdu not required
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Job Description

English LanguageCustomer ServiceCommunication SkillsEnglish ProficiencyInterpersonal SkillsMS Office

Description

  • Responsible for communicating with clients
  • Addressing customer complaints
  • Following up on customer calls
  • Making outbound calls
  • Escalating customer issues
  • Order processing and documentation
  • Follow communication procedures, guidelines and policies
  • Recording customer interactions
  • Meet individual and team targets
  • Resolving customer issues
  • Upselling and cross-selling
  • Answer customer questions
  • Build product knowledge
  • Customer Service Representative
  • Documenting calls
  • Following scripts
  • Managing and updating customer databases
  • Other duties as assigned
  • Participating in training
  • Provide exceptional customer service
  • Take customer orders

Requirements

  • Nbi
  • police clearance
  • sss e1 form
  • Pag ibig form
  • tin
  • philhealth

June Remoto

Lenny Beauty CorpHR Manager

Active just now

Working Location

2285 Chino Roces Ave, Makati, 1232 Metro Manila, Philippines, Green Sun Hotel,2285 Chino Roces Ave, Makati, 1232 Metro Manila, Philippines,Makati,Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Posted on 29 October 2024

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