Responsibilities:

Existing Customers

• Explore growth areas with existing clients to identify additional needs and areas of opportunity for sales
• Develop and implement strategies for growth based on financial gain and existing customer satisfaction
• Seek out ways to improve customer retention and improve opportunities for recurring sales at the end of the sales funnel
• Provide after-sales support to existing customers and build long-term relationships with existing customers

New Services & Partnerships

• Conduct research to identify new markets and customer needs
• Strategizing existing capabilities to develop new services which will promote sales and meet the needs of new markets
• Promote the acquisition of new viable skills and capabilities that drive growth of the company
• Prospecting partnerships with other businesses or organisations to better offer our existing services and increase our value-add
• Attending conferences and industry events to prospect for new partnerships that are of use to the company

New Business

• Developing new business units and ideas for the company that will drive organisation’s growth

Requirements:

• Independent and able to work under pressure
• Socially adept and have a knack for client management
• Top-notch customer support skills, and a patient disposition
• Possess the foresight in advancing new fields of business and growth directions for the company
• Strong market knowledge and a keen interest in research
• In-depth knowledge of the industry and its current events
• Communication and negotiation skills
• Proficiency in English
• Ability to build rapport
• Excellent time management skills and organization
• Possess a decent bachelor’s degree
• Be Target Oriented
• Candidate must possess attitude to self-learn. Analyze through Google Analytics. How to point out weakness of website like Non-Mobile Responsive, not using SSL, old WP version, out-dated design, etc.