Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Assist in resolving customer complaints and issues promptly.
• Document all customer interactions in the CRM system.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications:High/Senior High School Diploma or equivalent
• Experience Level:1–3 years of customer service experience
• Skills and Competencies:Strong communication and interpersonal skills
• Responsibilities and Duties:Ability to multitask and prioritize effectively
• Qualities and Traits:Positive attitude and customer-focused mindset
• Working Conditions:Office environment with flexible shifts