Description

• Assist customers with inquiries regarding products and services
• Resolve customer complaints and issues in a timely manner
• Maintain a positive and professional attitude towards customers at all times
• Document customer interactions accurately in the company's system
• Collaborate with team members to improve service delivery

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: 0–2 years of experience in customer service
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset
• Working Conditions: Ability to work in a fast-paced environment