Description

• Respond promptly to customer inquiries via phone, email, or chat.
• Provide accurate, valid, and complete information to customers.
• Handle complaints and resolve issues efficiently.
• Maintain a high level of customer satisfaction and service.
• Document interactions and maintain customer records.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a problem-solving attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Flexible shifts may be required, including evenings and weekends.