Description

• Handle incoming customer calls and respond to inquiries efficiently.
• Provide assistance with product information and resolve customer complaints.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve customer service workflows.
• Follow up on customer requests and ensure satisfaction.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:1-3 years of experience in a customer service role.
• Skills and Competencies:Strong communication and interpersonal skills.
• Qualities and Traits:Patience, empathy, and problem-solving abilities.
• Working Conditions:Working in a fast-paced call center environment.
• Responsibilities and Duties:Ability to work flexible hours, including weekends.