Description

• Manage incoming calls and customer inquiries with professionalism.
• Provide information regarding products and services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Document and update customer records based on interactions.
• Maintain a comprehensive knowledge of company products and services.

Requirements

• Educational Qualifications:High school diploma or equivalent.
• Experience Level:0–2 years.
• Skills and Competencies:Proficient in English language.
• Skills and Competencies:Strong customer service background.
• Skills and Competencies:Excellent interpersonal skills.
• Qualities and Traits:Positive attitude and ability to work in a team environment.