We are seeking a talented and dedicated Medical Billing Specialist to join our dynamic team at ALLDIGI TECH MANILA, INC. (AMI) in Taguig City, Metro Manila.

 Limited-Time Offer: Enjoy a Signing Bonus when you successfully onboard this May —don’t miss out! On top of it all, you are eligible for a PHP 1,000 Cash Incentive if you pass your onsite final interview for Medical Billing account on the same day!

What you'll be doing

• Handle inbound and outbound calls, emails, and chats related to patient billing and insurance queries.
• Assist patients in understanding their statements, charges, and insurance coverage.
• Research and resolve billing discrepancies, denials, and claim rejections.
• Coordinate with internal billing, coding, and insurance teams to ensure accurate claim submission and resolution.
• Escalate complex issues to senior billing or compliance staff when necessary.
• Educate patients on payment plans, insurance benefits, and financial assistance options.

What we're looking for

• Minimum 6 months of experience in international voice medical billing account
• Excellent attention to detail and analytical skills
• Exceptional communication and problem-solving abilities