· Process regular billing.

· Handles client/customer (internal and external) concern.

· Performs other duties and responsibilities as maybe assigned by the immediate superior.

· Process and maintain accurate customer billing information

· Generate invoices and statements in a timely manner

· Track and monitor outstanding accounts receivable

· Communicate professionally with customers via phone, email, and mail to collect overdue payments

· Research and resolve billing discrepancies

· Process customer payments (including online payments)

· Apply late fees and penalties according to company policy

· Escalate unresolved accounts to designated personnel when necessary

· Maintain detailed records of all collection activities

· Prepare reports on collection performance metrics

· Adhere to all company collection policies and procedures

Job Position: Medical Billing and Collection Associate

Monthly Salary: PHP 18,000

Work Schedule: Monday to Friday

Working Hours: 8:30 am to 5:30 pm

Work Location: Makati Office

Job Qualifications:

· Bachelor’s degree in Business Administration, Finance, Accounting, or any related field

· Relevant work experience is not required but considered an advantage (e.g., billing, invoicing, collections, accounts receivable, call-based follow-ups)

· Solid understanding of billing and collection processes

· Proficient in Microsoft Excel and other MS Office applications

· Strong written and verbal communication skills

· Customer service-oriented with a proactive and professional attitude

· Quick learner, with willingness to adapt to new systems and processes

· Familiarity with ERP systems and Smartsheet is a plus

· Willing to render overtime as required by business needs

· No licensure required