We're looking for a reliable and highly organised Administration Assistant to join our team and support the smooth running of our allied health services. This is a varied, people-focused role suited to someone who enjoys juggling priorities, communicating with a wide range of people, and keeping things running efficiently behind the scenes.

You'll be the first point of contact for many of our patients, primarily supporting our physiotherapy, podiatry and dental services. Day to day, this means managing incoming calls, booking appointments across practice management software including Halaxy, Best Practice and Praktika, responding to emails, and coordinating podiatry services delivered in aged care facilities.

Key Duties

• Answer phone calls and assist with patient enquiries
• Book and manage appointments using Halaxy and Praktika
• Monitor and respond to emails in a timely manner
• Coordinate podiatry bookings and service requests for aged care facilities
• Liaise with patients, aged care staff, service providers and internal team members
• Maintain accurate and up-to-date appointment and patient records
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What We're Looking For

• A friendly, professional phone manner and strong communication skills
• Excellent attention to detail and accuracy
• Solid computer and email skills
• Ability to follow instructions and manage tasks independently
• Healthcare or medical reception experience preferred
• Experience with Halaxy or Praktika is highly regarded
• Must have experience working with Allied Health