Documentation Staff

Key Responsibilities

• Record Management: Organize, label, sort, and categorize physical and digital files for fast and accurate retrieval.
• Data Entry and Processing: Encode, update, and process operational documents, reports, shipping papers, or application forms.
• Version Control: Archive outdated files, remove obsolete materials, and ensure active teams use the correct document versions.
• Audit Support: Assist with internal and external audits by pulling required files and verifying document integrity.
• Department Coordination: Work with various teams to make sure paperwork is submitted accurately and on time

Qualifications and Skills

• Education: Bachelor’s degree in office administration, marketing, business management, or a related field.
• Organization: Exceptional attention to detail and strong record-keeping abilities.
• Technical Literacy: Proficiency in office software (MS Excel, Word) and electronic database or document management systems.
• Communication: Good interpersonal and communication skills for handling client or cross-department inquiries