• Provide excellent customer service and address customer inquiries promptly.
• Assist customers in navigating products and services while handling feedback.
• Manage customer accounts and maintain accurate records of interactions.
• Collaborate with team members to improve service offerings.
• Develop a strong understanding of the company's products to provide knowledgeable support.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong command of the English language; excellent communication skills.
• Qualities and Traits: Empathetic, patient, and solution-oriented mindset.
• Responsibilities and Duties: Ability to handle difficult situations and manage customer expectations.