Travel Customer Service Representative

Location: Cebu IT Park, Cebu City

Work Setup: Onsite

Schedule: Shifting Schedule

Salary Package: Up to ₱25,000/month

Responsibilities:

• Handle customer inquiries regarding travel bookings and reservations.
• Assist customers with flight, hotel, and travel-related concerns.
• Provide accurate travel information, policies, and service options.
• Resolve customer concerns promptly while ensuring a positive customer experience..
• Meet quality, productivity, and customer satisfaction targets.
• Follow company policies and data privacy standards.

Job Requirements:

• High School Graduate (Old Curriculum), ALS Graduate, or Senior High School Graduate (K–12).
• At least 6 months of BPO customer service experience.
• English communication skills.
• Strong interpersonal and problem-solving skills
• Basic computer navigation and MS Office knowledge
• Willing to work onsite at Cebu IT Park.
• Willing to work on a shifting schedule.

Salary & Benefits:

• Salary Package: Up to ₱25,000/month
• Paid Training
• HMO Coverage
• 13th Month Pay
• Government-Mandated Benefits
• Career Growth and Development Opportunities
• Supportive and Dynamic Work Environment