The Operations Associate plays a critical role in supporting the efficient and effective functioning of the company’s operations. This position involves a wide range of tasks and responsibilities related to process optimization, coordination, and administrative support.

STATEMENT OF DUTIES & RESPONSIBILITIES 

• Monitors and ensures that all vessels are sending the required reports daily and coordinates with the vessel for submission if necessary, including counter checking of vessel’s data accuracy.
• Identifies any data inconsistencies and abnormalities.
• Coordinates with the technical team if there are any system-related issues encountered.
• Makes inquiries to ship directly related to ship reporting data content.
• Coordinates with the vessel operators for required inquiries/clarifications to understand and gain knowledge on the day-to-day vessel activity as needed.
• Processes and manages data information.
• Executes processes as defined in the company standard operating procedures.
• Ensures timely and accurate responses to any stakeholder queries.
• Coordinates with relevant cross-functional teams to address any data concerns/issues.
• Provides administrative assistance to operations.

• Education – Bachelor / College degree of any course
• Experience – Preferably a minimum of 1 year of relevant work experience, new graduates are welcome to apply.
• Skills – Basic knowledge in MS Excel such as graphs, charts, pivot tables, data validation, simple formula logic
• Other Skills – Has strong analytical skills, above average oral and written English communication skills, background in shipping maritime is a plus but not required.