We are seeking an Entry-Level IT Helpdesk Technician to provide level 1-2 IT support for a fast-paced and growing organization. This role is ideal for someone who is motivated, eager to learn, and capable of working independently. No prior experience is required, as comprehensive training will be provided for the right candidate. If you are a self-starter looking to begin a rewarding career in IT, we want to hear from you!

Responsibilities:

• Provide level 1-2 IT helpdesk support, including troubleshooting hardware and software issues.
• Respond to client inquiries promptly and professionally, resolving technical problems efficiently.
• Assist in setting up, configuring, and maintaining IT systems and equipment.
• Document and track technical issues and resolutions in the ticketing system.
• Communicate effectively with team members and escalate complex issues when needed.

Experience and Knowledge of Windows Server, Linux, Networking, AWS and Azure will be plus.

This role is for 16 -20 Hours Per Week @ 4 USD PH

You need strong English skills

Prior Experience is IT support is required

IT Technical Support Engineer is responsible in providing support for the company client nationwide.

• To provide on-site support.
• To assist clients in solving complex technical issues.
• To respond to all client queries. may require working after hours as well as a presence on-site as required.
• To document all relevant departmental and field activities and resolve the complexities.
• To perform basic network troubleshooting and maintenance.
• To ensure that client machines operate consistently and efficiently, keeping the machines up and running, consistent up-time of routers, servers, networks, PCs, POS, printer and other office devices.
• To perform printer, POS, laptop and desktop troubleshooting and debugging.
• To communicate with customers in initial deployment troubleshooting, as well as in initial debugging of new hardware and software.
• To offer guidance and training to the client personnel.
• To educate client about the product operation and maintenance procedures.
• To analyze issues and prepare service report in a timely manner.

We are seeking a dedicated Technical Support Representative to join our team. This role involves providing expert technical assistance to our clients, troubleshooting software-related issues, and ensuring a smooth customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping customers navigate technical challenges.

• Provide technical support via phone, email, and chat, diagnosing and resolving software issues for customers.
• Document and track support cases, collaborating with development teams to resolve complex technical problems.
• Educate customers on software features, updates, and best practices to improve their experience.
• Stay updated on product knowledge, software releases, and industry trends through training and self-study.
• Contribute to the creation and improvement of support documentation, FAQs, and user guides.

What we Offer:

• Opportunities for growth and advancement
• Competitive compensation package, including Philcare HMO

Work Hours:

• Full-time, Eastern Standard Time business hours, Remote

How to apply:

• Fill out the form using this link:
• Jobcode: TSR-PI-Sep132024

Implementation and Configuration

• Lead the implementation of Dynamics 365 Business Central and Retail solutions throughout the full project lifecycle

Retail Domain Expertise

• Apply in-depth knowledge of retail industry processes, including POS operations, inventory management, and supply chain optimization
• Address retail-specific business challenges and identify opportunities for process improvement using Business Central and Retail functionalities
• Customize and extend Retail features to meet unique retail client needs.

Client Interaction and Training

• Conduct user acceptance testing (UAT) sessions and provide comprehensive training to retail clients
• Deliver effective consultancy throughout the project lifecycle, offering expert advice on retail best practices.
• Undertake presentations and demonstrations to prospective retail clients, showcasing the capabilities of Business Central and Retail

Technical Support and Problem-Solving

• Provide technical support to retail customers, resolving issues related to Business Central and Retail
• Demonstrate strong problem-solving skills and a proactive approach to addressing retail-specific challenges
• Collaborate with cross-functional teams to align technology solutions with business needs

Pre-Sales and Product Knowledge

• Support the sales team by providing technical expertise during pre-sales activities
• Stay updated on the latest features and developments in Dynamics 365 Business Central and Retail.
• Contribute to the product/solution vision and roadmap, particularly for retail-focused enhancements

Documentation and Reporting

• Develop comprehensive documentation for implemented solutions and customizations
• Create and deliver key, informative reports to stakeholders on project progress and system performance.
• Configure Business Central and Retail modules to meet specific customer requirements in the retail sector.
• Gather and analyze business requirements from retail clients to ensure optimal system setup.
• Prepare and import data into Business Central, ensuring data integrity and accuracy

Schedule:

• Day shift
• Monday to Friday

Job Type: Full-time

Technical Documenter (Software and Workflows) - 100% Work from Home

Hours:

• Full-time: Day shift (8 hours, Monday to Friday)
• Part-time: Minimum 2 hours per day

Salary:

• PHP 40,000 per month (Full-time)
• PHP 240 per hour (Part-time, minimum 2 hours)

Location:

• Anywhere in the Philippines (Work from home, remote, or province)

Work Type:

• Foreign client
• Day shift
• English language
• 100% Work From Home

About the Work

Are you an experienced technical documenter or tech writer seeking new and exciting career opportunities? This role is an excellent match for individuals passionate about advancing their career, gaining international experience, and enjoying the benefits of a work-at-home lifestyle.

You will be responsible for writing user manuals and training materials in English for business software, as well as documenting procedures for business processes that utilize this software. This position focuses heavily on big data, AI/ML, and Python. While you don’t need to be a software developer, experience in writing technical documentation and documenting business processes and flowcharts is essential.

About the Company

Our client is a leader in data-driven business systems software, committed to providing exceptional services to their clients. They value innovation, efficiency, and client satisfaction and understand the vital role this position plays in achieving these objectives.

Position Overview

As a Technical Documenter, you will be a crucial part of our technical documentation team. You will contribute to creating clear and concise documentation for various technical projects. Your responsibilities include documenting procedures, analyzing new tools, providing step-by-step guides, and creating training materials for new users. This role offers an exciting opportunity to collaborate with diverse technical teams and communicate complex concepts effectively.

Responsibilities

• Write technical documentation for software and business processes, including flowcharts.
• Develop and maintain comprehensive documentation for software and Business Process Management (BPM) projects, including automation workflows and procedural documents.
• Collaborate with cross-functional teams to gather information and insights for documentation.
• Analyze new tools, technologies, and processes, and create detailed documentation outlining their functionalities and usage.
• Ensure accuracy, completeness, and consistency in all documentation, adhering to industry best practices and standards.
• Revise and update documentation as needed to reflect changes in technology and project requirements.
• Update, maintain, and expand existing documentation libraries.
• Work with subject matter experts to extract technical information and translate it into user-friendly documentation.
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• Provide guidance on documentation best practices and contribute to continuous improvement initiatives within the documentation team

• Assist in copywriting for brochures, blogs, and promotional materials, ensuring technical accuracy and clarity in communication.
• Speak on behalf of the company during conventions, man booths, and network with potential clients to generate leads.
• Leverage technical knowledge of LiDAR and other land surveying techniques to craft tailored marketing messages, highlighting our unique services.
• Visit client offices and attend conferences to introduce the company’s services, conduct presentations, and follow up on potential opportunities to generate new leads.
• Contribute to the development of marketing materials such as blog posts, social media content, and newsletters, ensuring that content resonates with industry professionals
• Collaborate with the marketing team to analyze customer feedback, and market trends, and assist in creating campaigns that align with client needs.
• Assist in building and maintaining relationships with industry partners, clients, and other key people within the surveying and renewable energy sectors.
• Ensure timely delivery of marketing initiatives, working closely with the marketing team to meet deadlines.

• Collaborate with clients to understand their technical needs and provide tailored solutions.
• Implement and support software applications, ensuring seamless integration with existing systems.
• Conduct training sessions for end-users to maximize system utilization.
• Analyze and troubleshoot technical issues, providing timely resolutions.
• Stay updated with industry trends in Information & Communication Technology.

Our company Black Orcas, is looking for fresh graduates who'd like to explore the career of being a financial consultant.

Be part of our newest program - Fast track to Entrepreneurship!

A financial consultant plays a pivotal role in guiding individuals and businesses toward their financial aspirations. With their expertise and tailored strategies, they can help clients navigate the complexities of finance, ensuring better control over their financial futures. When choosing a financial consultant, it’s essential to consider qualifications, expertise, and personal rapport to ensure a productive and trustworthy relationship. In an ever-evolving financial world, enlisting the help of a knowledgeable advisor can be one of the wisest financial decisions you make.

This is a part-time remote role for a Financial Advisor at Pru Life UK - PH. The Financial Advisor will be responsible for providing financial planning, retirement planning, investment advice, and financial advisory services to clients.

The role involves helping clients make informed decisions about their finances and achieve their financial goals.

• Provide personalized financial advice to clients regarding insurance and superannuation products.
• Analyze clients’ financial situations to develop tailored strategies for wealth accumulation and protection.
• Educate clients about insurance policies, investment options, and retirement planning.
• Collaborate with a strong team at Pru Life Insurance Corporation of U.K - Black Orcas, a leader in the insurance industry.
• Stay updated on industry regulations and market trends to ensure compliance and competitiveness.

As a Sales Consultant, you will be responsible for driving sales and fostering strong relationships with clients to understand their needs and provide tailored solutions. Your role involves engaging with potential and existing customers, presenting products or services, and ultimately contributing to the growth and success of the organization.

The key responsibilities will be :

• Interacting with customers to understand their needs and preferences, and providing personalized assistance throughout the buying process.
• Keeping a comprehensive knowledge of various vehicle models, features, financing options, and industry trends to effectively guide and advise customers.
• Conducting test drives and demonstrating vehicle features, helping customers experience the benefits firsthand.
• Presenting sales proposals and negotiating terms to close deals, including trade-in evaluations and financing arrangements.
• Seeking out and engaging potential customers through networking, referrals, and follow-up outreach.
• Developing and maintaining relationships with customers to promote repeat business and referrals.
• Staying updated on market trends, competitor offerings, and pricing strategies to stay competitive.
• Documenting sales activities, tracking customer interactions, and providing regular updates to management on performance metrics.
• Working closely with the marketing department to ensure a smooth customer experience and effectively address their service needs.

• Recommend solutions to clients in order to achieve their financial objectives
• Guide existing clients in making wise financial decisions across different life stages
• Prepare financial plans and check their accuracy
• Manage, Develop, and train a group of financial consultant
• Willing to attend online meetings and trainings
• Full-time or Part time
• Flexible work schedule
• Work from home
• 20k - 50k / monthly possible earnings
• Free Local & International travels

• Engage customers to assess their automotive needs and provide tailored solutions.
• Promote Hyundai vehicles, emphasizing features and benefits to boost sales.
• Maintain a deep knowledge of Hyundai products and the automotive market.
• Develop long-term relationships with clients, ensuring high customer satisfaction.
• Collaborate with dealership teams to achieve sales targets and enhance customer experience.