We are seeking a motivated Junior Data Analyst with experience in Power BI and strong Excel skills to join our dynamic team. The ideal candidate will have a passion for data and be capable of creating insightful Power BI reports and dashboards that drive business decisions.

This is a part time role up to 20 hours, hours can be increased for the right candidate

based on performance.

While proficiency in SQL and Amazon QuickSight is a bonus, we are committed to investing in the right candidate by providing training and upskilling opportunities.

The successful candidate must have excellent communication skills in English, the ability to manage their workload independently, and a knack for quickly grasping new concepts. This role offers a fantastic opportunity to grow your data analysis skills in a supportive environment while contributing to impactful projects.

• Join regular check-in calls and provide updates on progress.
• Flexible working hours to accommodate different time zones and project needs.
• Strong communication skills, both written and verbal.
• Ability to manage time effectively and prioritize tasks in a dynamic work environment.
• Work on projects for some of the biggest brands in the APAC region.
• Self-motivated with the ability to work independently and collaboratively within a team.
• Adaptability to handle changing priorities and multiple projects simultaneously.
• Proficiency in Power BI for creating reports, dashboards, and data visualizations.
• Strong Excel skills, including advanced functions, pivot tables, and data analysis.

TECHNICAL BUSINESS ANALYST

This role is responsible for overseeing all business analysis activities of the IT Projects.

• Ensures the success of the execution of the IT Engineering Project, specifically the Business Analysis portion.
• Ensures adequate staffing to complete the required analysis work.
• Manages the onboarding/off-boarding activities for Business Analyst resource who joins or leave the team.
• Ensures the business analysis best practices are established and followed in the project.
• Leads the business analysts in requirements elicitations, producing necessary documentations and sign-off, transitioning the requirements to the Development team.
• Establishes any documentation templates such as Functional Requirements 
• Specification, Integration Document, Data Mapping Document, Master Process Flow, etc. that are going to be used for the project.
• Ensures the team’s documentation is accurate and complete and meets the agreed upon standards and deadlines are met.
• Coaches the team in terms of interaction with stakeholders, facilitation skills, and participation in meetings.
• Identifies critical control points and preventive measures.
• Prepares metrics by collecting, analyzing, and summarizing information and trends including failed processes, system issues, recalls/rework, corrective actions, and audits.

The Data Analyst is responsible for troubleshooting data issues between systems, working with imported and exported data, investigating user reports of data corruption, suggesting changes to Operations and Engineering teams to improve the quality of data; troubleshooting internal and external systems to ensure they work as expected, managing customer data and providing reporting and analytics assistance to Operations and Support team members. The ideal candidate should have excellent written communication skills, experience with various data processing tools, and at least one year of experience as an analysts, database administrator, or similar technical roles. Collaboration across departments and teams is very important.

• Conduct security assessments, including vulnerability scanning, log analysis, and assisting in penetration testing, to identify and mitigate risks across system infrastructures and applications.
• Monitor and analyze security alerts and incidents using tools like SIEM to ensure timely detection and response to threats.
• Develop and maintain strategies for improving the organization’s overall cybersecurity posture, ensuring adherence to industry standards and compliance requirements.
• Perform tasks related to system hardening, access control validation, and implementing mitigation measures for identified vulnerabilities.
• Prepare and deliver security reports and dashboards for management, outlining key findings, risk impacts, and recommendations for improvement.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends to proactively enhance defensive measures.
• Collaborate with cross-functional teams to remediate vulnerabilities, improve security configurations, and promote security awareness.

We are seeking a highly motivated and detail-oriented Operations Support (Real Time Analyst) to join our team in the dynamic environment of a Virtual Call Center Campaign. The primary responsibilities of this role involve efficient dialer monitoring, conducting calling audits, real-time monitoring and, reporting and analytics .

Who We Are  

M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.

Our Core 4 Dedications  

• Dedication to Growth: We believe in being 1% better every day, both personally and professionally.
• Dedication to Showing Up: For our clients, for each other, and for ourselves.
• Dedication to Excellence: We strive for the highest standards in everything we do.
• Dedication to Empowerment: We uplift and enable others to reach their full potential.

Key Responsibilities:

Dialer Monitoring:

• Maintain continuous surveillance of the dialer system throughout the assigned shifts.
• Ensure the seamless functioning of dialer operations to optimize campaign performance.
• Respond promptly to any dialer-related issues and liaise with technical support for quick resolutions.

Real-Time Monitoring:

• Monitor live calls to ensure quality and compliance
• Provide immediate support and guidance to agents as needed
• Identify trends and patterns to improve overall operational efficiency

Calling Audits (10%-20% of the role):

• Conduct comprehensive audits of outbound calls to ensure compliance with campaign protocols and quality standards.
• Provide feedback and reports on calling performance, identifying areas for improvement.

Reporting and Analytics

• Create comprehensive reports on key performance indicators (KPIs)
• Develop and maintain analytics dashboards
• Design and implement complex formulas for data analysis and forecasting
• Present findings and recommendations to management

Work Hours:

• PH Graveyard Shift
• Full time (Fixed 8 hrs/day, Mon-Fri)

Compensation:

• $3/hour
• Performance Evaluation after 4 months for a Salary Increase
• Paid weekly

Benefits:

• PTO (Vacation Leave) that increases every year that you are with us
• Separate PTO for Sick Leave
• Maternity and Paternity Leave
• Bereavement Leave
• Evaluation and opportunity for raises every 4 months from start date.

Opportunity! All our positions have multi-tiered levels so you can get promoted in a matter of months. You get a detailed breakdown of what the qualifications are for every position and their respected levels, as well as the requirements and responsibilities that come with them.

Growth! After graduating training, all employees get a dedicated Grow Plan for the year that breaks down the annual goal into actionable weekly tasks.

Note: This job post is for talent pooling, so you can apply now to be considered when the role opens up soon!

PLEASE READ THE KEY RESPONSIBILITIES BEFORE APPLYING

GOOD COMMUNICATION SKILLS IS A MUST

PREFERRABLY WITH BPO EXPERIENCE BUT NOT REQUIRED

As an IT Onboarding Analyst 1 professional, you'll usually work with commercial clients, finding the right technological hardware and software products to suit their business needs. In pre-sales, this may involve demonstrating features of a particular product.

One of the primary focus also is to bring new clients into our VC3 services accurately, thoroughly, and efficiently. Often the client’s initial experience with a technical role at VC3, the IT Systems Engineer l (Onboarding) must be able to extract information from the client in order to uncover items about the new network while communicating in general terms. With that, the IT Systems Engineer l

(Onboarding) must pull up their sleeves and be ready to discover and document this new-to-us environment.

There will be opportunities for the IT Systems Engineer l (Onboarding) to be working on Proactive Technical Alignments to ensure our constantly refined best practices are always being applied to our client networks by both visiting the client site and reviewing the client environment remotely.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

• Work with commercial clients, finding the right technological hardware and software products to suit their business needs
• Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards
• Responsible for thorough onsite and remote discovery and documentation of new standard client networks
• Assist with discovery and documentation of advanced client networks
• Verify tools and internal processes have been deployed and configured to standards
• Develop and maintain technical knowledge of the client environment and ensure this information is thoroughly and accurately communicated to internal technical and non-technical teams
• Responsible for offboarding VC3 tools and services from departing clients
• Analyze standard and advanced client technical environments for alignment with documented Best Practices and Standards
• Visit client sites to conduct ongoing reviews of their technical environment
• Collaborate closely with internal teams to review network reports and ensure client’s technology direction is aligned with standards and overall business objectives

Provide outstanding delivery of our technical services by leveraging both analytical and Big Picture thinking to ensure continuous improvement in both internal processes and client networks

Additional Responsibilities:

• Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
• Receive mentoring and feedback from peers and others
• Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams
• Review Tickets with Manager
• Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings
• Create and update documentation when changes or occur, or when discoveries are made
• Attend monthly training & team meetings as required
• Additional duties as required

KeyTiger, a US-based e-commerce business in the home décor/interior design industry, is seeking highly-motivated and competent individuals to join our dynamic (remote) team. If you have high attention-to-detail, possess excellent English communication skills, and are interested in a full time work from home / online position, apply now!

Position: Business Analyst (Advanced Excel knowledge required) - 20+ POSITIONS OPEN

Work Schedule: 5AM-1PM Manila Time, Tue-Sat

Salary: $500 to $1,300* monthly

Benefits include:

• Holidays: Paid US Public Holidays
• Paid Time Off: 11 accrued personal days off per year
• Growth: Bonus and salary increase depending on performance

Primary Responsibilities

• Supply chain and vendor support
• Full product definition, inventory and price analysis
• Creating purchase orders
• Bookkeeping (quarterly reports, sales tax)
• Digital advertising

Published salary is for starting only. Multiple salary increases within a year are possible in order to match an employee's skill level.

Tell your friends about this job opening for a chance to receive a REFERRAL BONUS of $300! 

An analyst is an individual who collects, filters, organizes and analyzes data from various platforms and database in order to produce or curate reports that will guide clients/end-users to make informed and strategic decisions. The successful candidate should be able to quickly adapt and master the preferred platform/s to properly evaluate data; comprehend, digest and analyze large volume of data; and provide quick and spot-on analysis within the given timeframe.

Duties and Responsibilities:

• Collect and collate relevant data from various sources and platform
• Across required languages according to the project brief.
• Group and structure the data based on predefined criteria/topics using various data analytics formula.
• Assess, analyze, and summarize data into a well-crafted report that complies with project standards and objectives, and the style guide within the allotted turnaround time.
• Stay abreast of current affairs and updates on the industry identified in the project brief.
• Implement changes and edit the report in a timely manner, respond promptly to queries about the curated report and comply with theto the feedback of Account Supervisors, Project Managers or Project Lead. 
• Provide quick and regular timely updates on the progress of the report curation.
• Collaborate seamlessly with multiple teams across the organization.
• Comply with the predefined SOPs and workflows unique to each project. Efficiently manage tasks and projects using project management tools and Google products.
• Adapt to changing business needs and continuously seek opportunities for learning and growth. Attend briefing sessions, training, re-training, huddle sessions scheduled for each delegated project. 

Web 3 accounting and bookkeeping

AllForU is a marketing tech company. We are hiring vibrant Rock-Star Sales Specialists who are confident of aggressively securing corporate clients through great interpersonal and communication skills, and are proficient in both spoken and written English which will be used on a daily basis.

We are looking for professionals with at least 3 years of sales experience.

Benefits:

• Work from home role
• Full time - Monday to Friday, 9am-6.30pm (Must be flexible)
• We honor Philippine's Holidays
• High Commission and Tier Incentives
• Direct report to Sales Manager

Your main responsibilities may include but are not limited to:

• Industry Focus: Selling Marketing Packages ; Selling Apparel & Corporate Gifting
• Outbound Sales: Organization lead generation and outreach; Appointment setting and research of prospect; negotiate business transactions with demanding customers through zoom. (exceptional written and spoken english needed)
• Client Management: Creation of SOPs, follow-ups, account management of clients (upsell, cross-sell, collation of report and work done for submission to client).
• World-Class Customer Service: provide immediate support and response to prospect/client’s request via email/text. Response within 30 seconds
• Working closely with a cross-functional global team across Singapore, Philippines and Malaysia. Reporting directly to Manager and CEO.

You Should Not Join Us If You Are:

1. If you have the mindset that embraces a relax and sheltered working environment

2. Not curious and just waiting to be spoon-fed

3. Not willing to go the extra mile to get a project completed with quality

4. Looking just to achieve mediocrity

• Triage incoming support requests from customers and internal
• Use existing documentation & knowledge of the systems to solve customer issues.
• Liaise with your colleagues to find and implement resolutions to support requests in a timely and efficient manner.
• Take responsibility for the prompt resolution of customer problems by acting as the primary owner of the incident until its completion
• Research problems to find solutions both in the Apple and Microsoft ecosystems.
• Work with the Hotel IT and Operations teams to capture, diagnose, and provide resolution to problems with 3rd party integrations throughout the deployment cycle
• Provide feedback to the development team regarding bug fixes, enhancement requests, and other issues related to 3rd party integrations
• Provide support for integration setup and interfaces involving third-party vendors and IRIS clients; helping clients and vendors to complete installations
• Create and implement test plans and work with all parties to ensure that functionality meets the needs of the customer
• Work with internal product teams to understand product capabilities, technical features, and functions
• Work closely with the Customer Success team to ensure the end product aligns with the requirements
• Willingness to partake in out-of-hours support.
• Create and maintain documentation relating to support and delivery

Position Summary:

The Quality Assurance Nurse provides total record review of all Medical Records to ascertain appropriate, adequate, effective, and efficient documentation of all patient care and reflects compliance with all the State and Federal regulations and the VNAHHS Policies and Procedures. Develops a comprehensive Annual QA/PI/UR Plan for the agency and the implementation of the approved plan.

Essential Duties and Responsibilities:

• Reviews on a concurrent basis the Medical Records of the patient in accordance with the accuracy of the OASIS to the development of the POC.
• Utilizes a comprehensive Chart Audit Tool to collect data on the patient’s chart; to monitor deficiencies of clinicians for trends and patterns; to educate clinicians on improving documentation and the correction of deficient notes as appropriate.
• Tabulates and summarizes finding in the Medical Record audits by organizing data and reporting data on the following criteria: Appropriateness, Accuracy, Effectiveness and Efficiency.
• Develops a plan to improve OBQI data by developing Excellence in Clinical practice pathways with interdisciplinary members. Tracks the indicators chosen per quarter and report to the QA/PI Committee Meeting.
• Reviews concurrent notes for qualitative and substantive values and to make sure that the POC are followed.
• Provides oversight for the other QA nurses and assist in their orientation and day-to-day activities.
• Collaborates with the District Managers on various documentation deficiencies/compliance issues found during the course of the QA review process.
• Conducts telephone Surveys on active patients to ascertain that their needs are being provided by the agency to their satisfaction.
• Implements the Patient Satisfaction Survey Process on all discharge patients and tabulate the results for presentation to the Quarterly QA/PI Committee Meeting.
• Assures that the Policies and Procedures are reflected and followed by clinicians during their patient care and correctly documented in the chart.
• Promotes an awareness of the highest quality of patient care to the clinicians that the agency expects for every patient we service.
• Performs other related duties of which the above are representative.

The GIS Analyst will be responsible for analyzing spatial data, developing GIS applications, and creating maps and visualizations to support Telecommunications Engineering and Construction projects. The ideal candidate will have a strong background in GIS technology and data analysis, along with excellent problem-solving skills.

Responsibilities:

• Conduct spatial analysis and modeling to support decision-making.
• Create and maintain GIS databases, ensuring data accuracy and integrity.
• Develop maps and visualizations for reports and presentations.
• Collaborate with cross-functional teams to integrate GIS solutions into projects.
• Assist in the design and implementation of GIS applications and tools.
• Conduct data collection, including field surveys and remote sensing.
• Stay updated on GIS technology trends and best practices.

• Conduct analysis of current business processes and systems to identify areas for improvement.
• Work with cross-functional teams to understand business requirements and translate them into functional system specifications.
• Develop and maintain a deep understanding of our business operations, systems, and processes.
• Collaborate with IT teams to ensure that system designs align with business requirements.
• Conduct user acceptance testing to ensure system designs meet business requirements.
• Develop and maintain detailed documentation of business requirements, system designs, and testing results.
• Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.
• Proactively identify opportunities for process improvement and provide recommendations to the business.
• Monitor system performance and identify areas for improvement.
• Examine current and new business procedures.
• Identify effective solutions for business software system issues.
• Report common patterns, questions, and other issues to management.
• Recommend solutions for improving and restructuring company procedures.
• Assess company performance, information, and plans by conducting regular tests and analysis.
• Monitor company systems status and report any progress or changes.
• Research and estimate the costs of upgrades and improvements.
• Establish specifications for new projects by developing project goals, phases, and budgets.
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Improves systems by studying current practices; designing modifications.
• Recommends controls by identifying problems; writing improved procedures.
• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Maintains system protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Maintains user confidence and protects operations by keeping information confidential.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

• Analyze and implement security measures for the protection of computer systems, networks and information.
• Identify and define system security requirements and advise on best practices for Spark Shield Technology's clients.
• Prepare and document standard operating procedures and protocols.
• Conduct regular system tests and ensure continuous monitoring of network security.
• Collaborate with the tech team to manage potential threat analyses and provide strategic resolutions.