Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.

Position Overview

• As a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services for our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.

About the Role

• As a Customer Service Specialist, you will be the driving force behind our customers' journey with our innovative tech platform. You will own the entire customer experience from initial sales lead to successful customer conversion and beyond. This role is a dynamic blend of sales, customer support, and technical expertise. You will be responsible for nurturing leads, guiding them through their first booking, addressing inquiries, and ensuring their continued satisfaction with our services. Your ability to understand customer needs, communicate effectively, and navigate our platform will be crucial to your success.

Responsibilities:

Sales Performance:

• AAA Sales Skills is a must!
• Consistently meet and exceed individual and team sales and booking targets.
• Contribute to overall customer acquisition and revenue growth goals.

Lead Conversion:

• Actively contact qualified sales leads through various channels (phone, email, etc.).
• Conduct consultative conversations to understand their small to medium-sized business (SMB) needs and logistics challenges.
• Craft and present tailored shipping solutions using our Ship4wd platform.
• Assist customers in placing their first booking and completing online payments.

Customer Support and Retention:

• Respond promptly to inquiries from both potential and existing customers.
• Troubleshoot issues, provide technical assistance, and address concerns effectively.
• Identify upsell and cross-sell opportunities to maximize customer value.
• Manage customer complaints with a focus on resolution and satisfaction.

Platform Expertise:

• Develop a deep understanding of our Ship4wd platform, its features, and benefits.
• Stay informed about industry trends, logistics best practices, and competitor offerings.

Continuous Improvement:

• Collect and analyze customer feedback to identify areas for platform and process enhancements.
• Collaborate with product and operations teams to implement improvements.
• Proactively suggest strategies to enhance customer satisfaction and loyalty.

CRM and Systems Management:

• Utilize our CRM system to track customer interactions, manage leads, and document progress.
• Maintain accurate and up-to-date customer data within our systems.

Hi there! I'm Ged from Select Virtual LLC. We recently came across your impressive profile and believe that your skills and experience align perfectly with an exciting opportunity we have available.

We are currently looking for talented individuals to join our dynamic team, and we think you could be a great fit.

I would love to discuss this opportunity with you in more detail and learn more about your career aspirations. Please let me know a convenient time for us to connect.

Company: Select Virtual LLC

Job Title: Recruiter

Location: Remote

Salary: $735 per month (Full-time)

Job Summary: We are seeking an experienced Recruiter with a background in hiring for outsourcing companies. The ideal candidate will have a proven track record in full-cycle recruiting, from talent sourcing and attracting candidates to interviewing and hiring exceptional employees.

• Design and implement overall recruiting strategy.
• Develop and update job descriptions and job specifications.
• Perform job and task analysis to document job requirements and objectives.
• Prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges, etc.
• Source and recruit candidates using databases, social media, and other platforms.
• Screen candidates’ resumes and job applications.
• Conduct interviews using various reliable recruiting and selection tools/methods.
• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
• Onboard new employees to ensure they are fully integrated.
• Monitor and apply HR recruiting best practices.
• Provide analytical and well-documented recruiting reports to the rest of the team.
• Act as a point of contact and build influential candidate relationships during the selection process.
• Promote the company’s reputation as “best place to work".

Please let us know if this opportunity aligns with your expertise.

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

• Provide responsive support to users via email, chat, and phone.
• Troubleshoot and resolve user issues promptly and effectively.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain accurate records of user interactions and issues.
• Identify common customer challenges and suggest solutions to improve the user experience.
• Keep updated on product information to assist users accurately.

AllForU is a marketing tech company. We are hiring vibrant Rock-Star Sales Specialists who are confident of aggressively securing corporate clients through great interpersonal and communication skills, and are proficient in both spoken and written English which will be used on a daily basis.

We are looking for professionals with at least 3 years of sales experience.

Benefits:

• Work from home role
• Full time - Monday to Friday, 9am-6.30pm (Must be flexible)
• We honor Philippine's Holidays
• High Commission and Tier Incentives
• Direct report to Sales Manager

Your main responsibilities may include but are not limited to:

• Industry Focus: Selling Marketing Packages ; Selling Apparel & Corporate Gifting
• Outbound Sales: Organization lead generation and outreach; Appointment setting and research of prospect; negotiate business transactions with demanding customers through zoom. (exceptional written and spoken english needed)
• Client Management: Creation of SOPs, follow-ups, account management of clients (upsell, cross-sell, collation of report and work done for submission to client).
• World-Class Customer Service: provide immediate support and response to prospect/client’s request via email/text. Response within 30 seconds
• Working closely with a cross-functional global team across Singapore, Philippines and Malaysia. Reporting directly to Manager and CEO.

You Should Not Join Us If You Are:

1. If you have the mindset that embraces a relax and sheltered working environment

2. Not curious and just waiting to be spoon-fed

3. Not willing to go the extra mile to get a project completed with quality

4. Looking just to achieve mediocrity

QA/QC Skills for a Survey Engineer:

Quality Management

• Implementing and maintaining quality standards throughout the surveying process.

Risk Assessment

• Identifying potential risks that could impact the quality of survey data and addressing them proactively.

Accuracy Verification

• Double-checking and validating survey measurements, boundaries, and coordinates for precision.

Compliance with Standards

• Ensuring all survey work complies with local, national, and project-specific regulations.

Documentation and Reporting

• Preparing comprehensive QA/QC reports, including non-conformance reports (NCRs) if issues are identified.

Calibration and Maintenance of Equipment

• Regularly calibrating and maintaining surveying tools to ensure consistent accuracy.

Process Improvements

• Reviewing QA/QC procedures and suggesting improvements for efficiency and reliability.

Inspection and Auditing

• Conducting field inspections and audits to ensure that surveying activities meet the required standards.

Stakeholder Communication

• Effectively communicating quality-related issues and resolutions with project teams and clients.

Problem-Solving and Troubleshooting

• Identifying and resolving errors or inconsistencies in survey data during QA/QC processes.

Senior Software QA Engineer

Location: Fully Remote Salary Range: PHP 130,000–170,000 per month

About Us

ServiceBuro is a Singapore-based company that connects businesses with skilled, remote professionals in the Philippines. We aim to deliver exceptional solutions by matching top talent with meaningful opportunities. Join us to be part of a growing community dedicated to innovation and excellence.

About the Role

We are seeking a Senior Software QA Engineer to join our team and ensure the delivery of high-quality software products. You will play a key role in designing, implementing, and managing QA processes, identifying issues, and driving improvements.

• Develop, execute, and maintain comprehensive test plans and test cases.
• Conduct manual and automated testing to identify software defects and ensure functionality, usability, and performance.
• Collaborate closely with development teams to understand application requirements and define QA strategies.
• Design and implement test automation frameworks and scripts.
• Analyze test results, report defects, and verify resolutions.
• Continuously improve QA processes, tools, and methodologies.
• Mentor junior QA team members and provide guidance on best practices.

What We Offer

• Competitive salary within PHP 130,000–170,000, depending on experience.
• Fully remote work setup with flexible schedules.
• Opportunities to collaborate with international clients and cutting-edge technologies.
• A supportive and professional environment for continuous learning and growth.

How to Apply

Send your updated CV and a brief cover letter to ****. Please include "Senior Software QA Engineer Application – Your Name" in the subject line.

Job Type: Full-time

Pay: Php130,000.00 - Php170,000.00 per month

Benefits:

• Opportunities for promotion
• Work from home

Schedule:

• 8 hour shift

We are seeking a skilled QA Automation to design, develop, and execute automated tests to ensure the quality and performance of our software applications. The ideal candidate will have experience with automation frameworks and tools, a strong understanding of software testing principles, and a keen eye for detail. You will work closely with developers and other QA team members to identify issues and drive improvements.

Job Description:

• This role will be part of an agile scrum team

• In sprint automation and manual testing will be required

• 5 years min of quality assurance work - testing functional, integration, end-to end, and regression

• 3 years of working experience with Selenium, automation using Selenium Web Driver, Eclipse IDE, Java, TestNG, Maven and JIRA

• 2 years of working experience with API testing tools like REST Assured & Postman

• Must have experience working in Agile.

• Maintained Selenium and Java Automation Code and resources in source code controls like Git/GitHub for improvements and new features.

• Good knowledge of various web services, REST API, SOAP and Micro Services

• Experience with build and deployment tools like Jenkins

• Solid working knowledge in Core Java

• Highly motived team player

• Effective communication and great attention to detail

• Experience with JavaScript/TypeScript and Cypress is a plus.

• Experience working with onsite / offshore teams

• Develop test plans and test cases based on project requirements.
• Execute manual and automated tests to identify defects.
• Collaborate with development teams to resolve issues.
• Participate in code reviews and continuous improvement initiatives.
• Document test results and provide feedback for product enhancements.

• Perform AP and AR roles.
• The incumbent will be tasked with the full spectrum of AR and AP functions.
• Process Suppliers’ payments, including generating payment vouchers.
• Process Customers' receipts, including reconciliation of GIRO accounts.
• Reconcile statement of Accounts for suppliers and customers.
• Performing daily bank reconciliation, assisting in GST submission, as well as other general accounting matters.
• Performing day to day financial transactions, including receipts, posting and carry out all other accounting receivables related functions.
• Ensure collection is properly recorded and reconciled with respective reports.
• Prepare fixed assets register.
• Other ad-hoc duties assigned by superior and Management.

• Design, implement, and optimize AI models and algorithms for various applications.
• Develop machine learning models and train them with relevant data.
• Analyze complex datasets to uncover insights and inform AI system improvements.
• Collaborate with cross-functional teams to integrate AI solutions into existing workflows.
• Monitor and maintain deployed AI systems to ensure performance and accuracy.
• Keep up-to-date with the latest advancements in AI technologies and methodologies.
• Document processes, workflows, and system updates for future reference.

Training Officer, Computers| 100% Work at Home

Hours: Full-time (8 hours, Monday to Friday) or Part-time (minimum 2 hours per day, any day)

Salary: PHP 35,000 - 40,000 (Full-Time)

Location: Anywhere in the Philippines; work from home, remote, or province

Work Type: 100% Work From Home

About the Work

Are you an experienced Training Officer looking for an exciting career opportunity? I have a great chance for you to join a leading organization. If you are passionate about advancing your career, gaining international experience, and enjoying the work-at-home lifestyle, this role is perfect for you!

About the Company

My client is a leader in their profession, committed to providing exceptional services to their clients. They value innovation, efficiency, and client satisfaction and understand the critical role this position plays in achieving these objectives.

Objectives of the Role

• Onboarding Excellence: Ensure successful onboarding of new hires
• Sales Performance Improvement: Implement training programs to improve performance
• Technology Proficiency: Ensure team members use technology proficiently
• Enhanced Knowledge Base: Boost confidence and effectiveness with improved knowledge
• Continuous Learning Culture: Foster a culture of continuous development

Specific Tasks and Responsibilities

• Virtual Training Program Development: Design virtual training programs tailored to remote work settings.
• Virtual Training Delivery: Facilitate engaging remote training sessions using online platforms.
• Technology Integration: Explore technology solutions to enhance remote training effectiveness.
• Individualized Development Plans: Create development plans for remote employees.
• Feedback and Engagement: Gather feedback to improve remote training programs and foster a sense of community.
• Compliance and Quality Assurance: Ensure remote training meets legal standards and quality expectations.
• Remote Training Coordination: Manage logistics for remote training events and track attendance.
• Remote Team Collaboration: Collaborate with department heads and subject matter experts.
• Communication and Training Policies: Develop and communicate remote training policies and updates.
• Continuous Improvement and Innovation: Stay updated on trends and drive innovation in remote learning.

Rx Valet is an early stage us based company revolutionizing the way people pay for prescription medicine. Our product provides users complete pricing transparency on their medications, and can save them up to 90% at any pharmacy nationwide with a few taps in our app, web, or customer service center.

Our core mission is to delight our customers and turn them into Raving fans. You are our customer's advocate and Rx Valet's champion. You will field calls from pharmacies, providers, and customers, and in each case, we are looking to you to ensure each interaction is a positive experience. We understand that in order to do this, we must work closely with pharmacies to ensure claims can be processed quickly and effectively so our customers receive the best experience. You are Rx Valet's champion with the pharmacy. You will field calls from pharmacies and assist with any pharmacy processing questions that may arise. We are looking to you to be an expert on how Rx Valet is processed and create positive relationships with our pharmacies by assisting them in filling our customers medications.

• Intimately learn all aspects of our product, business and process and become a subject matter expert.
• Willingness to help solve problems with a positive attitude.
• Field calls from a variety of sources, from doctors to pharmacies to patients
• Obtain a fundamental understanding of the Rx Valet drug database for quick patient and pharmacy assistance.
• Work closely with pharmacists and patients to process claims and resolve errors that may occur during processing.
• Solve issues independently when they fall outside of script.
• Intimately learn all aspects of our product, business and process and become subject matter expert.

Job Type and Working Hours:

Full Time

Monday-Friday, 7:00 am-10:00 pm EST (U.S. Eastern Standard Time) and some weekends. (a 40 hour workweek)

Executive Virtual Assistant Needed!

Are you an experienced administrative professional with 2+ years in the field?

We're hiring! The ideal candidate is an expert in spreadsheets, excels at research, drafts excellent emails, and is proficient with ChatGPT and Claude.

You must be a leader with a take-charge personality who can work independently after receiving instructions.

If you’re ready to take charge, apply today!

About EmpowerU, Inc.:

EmpowerU, Inc. Is not just a company; it's a movement. Born from the core of a global powerhouse in October 2019, we've soared on the wings of our team's resilience and excellence. Our work-life blending culture, unwavering teamwork, and commitment to results are what make us unique. At EmpowerU, you're not just an employee; you're an integral part of a community that thrives on the 4Cs: Care, Communication, Camaraderie, and Commitment. Join us and be a part of a company that not only cares for its clients but also its team members, fostering a nurturing environment that encourages growth and satisfaction.

Core Values:

EmpowerU, Inc. is anchored in four fundamental values, known as the 4Cs: Care, Communication, Camaraderie, and Commitment. These principles guide our interactions with clients and among team members, ensuring a cohesive and supportive work environment.

Role Overview:

As a social media executive, you will create and implement successful social media strategies. This includes creating engaging content, managing community interactions, expanding the audience, analyzing performance metrics, staying up to date on platform trends, overseeing campaigns, managing social media advertising, maintaining brand reputation, and constantly learning and adapting to industry changes.

• Maintain profiles on various social media platforms, ensuring they are complete and up-to-date.
• Keep up with platform changes, updates, and new features to optimize strategies.
• Monitor competitors' social media activity to gather insights and identify trends.
• Analyze their content, engagement, and strategies to gain a competitive edge.
• Monitor comments, posts, and interactions on social media platforms to identify inappropriate, offensive, or spammy content.
• Review user-generated content to ensure it adheres to community guidelines, trends, and brand standards.
• Respond to user inquiries, comments, and messages in a timely and respectful manner.
• Address user concerns, complaints, and feedback professionally and empathetically.
• Escalate complex or serious issues to the appropriate team members for resolution.
• Maintain detailed records of flagged content, actions taken, and communication with users.
• Collaborate with the social media team to provide insights and feedback based on community interactions.
• Suggest improvements to community engagement strategies and moderation processes.
• Stay up-to-date with social media trends, platform changes, and evolving user behaviors.
• Collaborate with other teams, such as marketing, sales, and customer support, to align social media efforts with broader company goals.
• Ability to work independently and as part of a team, often in a fast-paced environment.
• Compliance with data protection regulations and company policies.
• Other adhoc tasks as advised by management

Work remotely?: Yes

Job role: Content Specialist 

Industry: Real Estate

Company: Legacy Virtual

Work Hours and Schedule: Mondays – Fridays, US time zone business hours 

Work Duration: Full-time 40 hours per week

Rate or Salary range: $4/hour 

• Develop high-quality written content across various platforms, including web, social media, and email marketing
• Utilize ChatGPT and other AI tools as a resource to support, not replace, the creative writing process
• Conduct thorough research to ensure content accuracy and relevance

Company benefits:

* Paid Leaves

* Paid Holiday Leaves

* HMO is included! (Philcare)

* Appraisals included