As an Operations and Compliance Associate based in the Philippines, you'll play a crucial role in supporting our day-to-day operations and ensuring regulatory compliance. This position is perfect for recent graduates looking to kickstart their career in fintech.

You will lead the build of our compliance operations, and serve as the point of contact to our compliance partners and internal teams for all Money Service Business compliance needs.

In this role, you will design and implement compliance operations, including policies and procedures and a system of controls. You will also build AML and KYC programs leveraging technology.

• Support the development and implementation of compliance policies and procedures
• Help monitor transactions for potential fraud or money laundering activities
• Contribute to Know Your Customer (KYC) processes and documentation
• Collaborate with cross-functional teams to improve operational efficiency
• Assist in daily operations, including customer support and transaction processing
• Stay updated on relevant regulations and assist in implementing necessary changes
• Participate in creating reports for management and regulatory bodies
• Manage the engagement of third party firms, performing any policies/procedural reviews and due diligence; evaluate risk-mitigation vendor capabilities

WORK FROM HOME

This position that involves handling responsibilities related to both human resources and accounting functions within an organization. This dual role requires a diverse skill set to effectively manage various aspects of employee relations, financial transactions, and compliance. Below are key responsibilities typically associated with an HR and Accounting Specialist:

Admin Responsibilities:

• Help in the recruitment process, including job posting, candidate screening, and interviews if needed.
• Address employee inquiries and concerns.
• Assist in resolving workplace conflicts and issues.
• Administer employee benefit programs, including health insurance, retirement plans, and other perks.
• Provide information and guidance on benefits to employees.
• Implement and enforce HR policies and procedures.
• Ensure compliance with labor laws and regulations.
• Support performance appraisal processes.
• Assist in the development and implementation of performance improvement plans.
• Coordinate employee training programs.
• Identify and address training needs within the organization.

Accounting Responsibilities:

• Maintain accurate and up-to-date financial records.
• Record financial transactions in ledgers and accounting software.
• Process payroll, ensuring accurate and timely payments to employees.
• Handle payroll tax filings and compliance.
• Manage accounts payable functions, including invoice processing and payments.
• Handle accounts receivable, invoicing, and collections.
• Generate financial reports for management review.
• Assist in budget preparation and financial forecasting preparation
• Prepare documentation and assist in audits conducted by internal or external auditors.
• Ensure compliance with tax regulations and assist in the preparation of tax returns.
• Stay informed about changes in tax laws affecting the organization.

Qualifications:

• Accepting applicants within Metro Manila only
• Bachelor’s degree in Human Resources, Accounting, Business Administration, or related field.
• Proficiency in HRIS and accounting software (e.g., SAP, QuickBooks) is essential. Strong Excel skills and the ability to handle payroll and financial reporting are crucial.
• Understanding of Philippine labor laws, tax regulations, and compliance requirements in HR and accounting.
• Excellent verbal and written communication skills, with the ability to manage sensitive information confidentially.
• Strong analytical and problem-solving skills, capable of managing multiple priorities in a dynamic environment.
• A collaborative mindset, with a focus on supporting team objectives and company culture.
• Strong phone contact handling skills and active listening.

●     Create and implement promotional discount strategies to boost sales and attract customers.

●     Analyze product margins to ensure profitability and effectiveness of promotional campaigns.

●     Manage all aspects of discount-related projects, coordinating timelines and deliverables across teams.

●     Create and develop marketing materials, such as banners, layouts, brochures, and promotional content for in-store and website displays.

●     Oversee the execution of promotional campaigns, ensuring that all materials and discounts are prepared and delivered on time.

●     Monitor and report on the effectiveness of promotional activities, providing insights for future campaigns.

• Manages client farming activities through cold emailing and cold calling.
• Prepares and delivers presentations and pitches to clients.
• Prepares and delivers presentations and pitches to clients.
• Coordinates & conducts inspections, property features, leasing rates, and terms with clients.
• Negotiates commercial terms on behalf of clients.
• Secures new opportunities through prospecting, networking, and upselling to current clients.
• Uses advanced sales techniques to identify the needs of Occupiers and Providers.
• Provides leasing availability, market conditions, and property value information through research.

• Ensures that all doctor’s orders are being implemented with 100% compliance with the treatment protocols / SOPs
• To resolve all uncompleted orders and all existing patient concerns
• Primary Medical Representative’s responsibility includes; educating and offering general support to patients and their family members about the diagnostic and treatment services offered at the NeuroCognitive Institute.
• Medical record responsibilities include processing, requesting, faxing, mailing, printing and archiving all medical records.

·      Keeps an accurate and up-to-date record of Trade Receivables.

·      Assists in the collection of accounts and implements dunning process in coordination with Sales Department.

·      Prepares Statement of Accounts.

·      Prepares monthly account ageing and collection reports.

·      Responds to telephone inquiries and assists in solving questions related to the status of customer accounts; documents status and collection efforts.

·      Processes customer reconciliation and processes credit memos.

·      Processes and reviews account adjustments.

·      Resolves client discrepancies and short payments.

·      Processes credit term applications (including conduct of credit investigation) and recommends to Senior Management the credit terms to be granted.

·      Keeps an accurate and up-to-date database of customers’ billing details and credit terms.

·      Monitors validity of credit terms and sends reminders of expiring credit terms.

·      Recommends accounts that will be passed on to a collection agency.

·      Coordinates with collection agencies in the collection of delinquent accounts.

·      Prepares documentation necessary to commence legal action for collection of delinquent accounts.

·      Recommends accounts for write off.

·      Perform other assigned tasks and duties necessary to support the credit and collection function.

• Analyze credit applications and financial statements to assess the creditworthiness of potential clients
• Monitor and manage customer accounts, ensuring timely payments and identifying overdue accounts
• Contact clients regarding outstanding debts, negotiate payment plans, and resolve issues while maintaining customer relationships
• Maintain accurate records of collection activities, communications, and payment agreement
• Work closely with sales and Accounts Receivable Team to address customer concerns

• Responsible for the credit control in sales order processing related to CBU
• Ensure that strict implementation of Revenue recognition guidelines in the periodic records/books are observed in accordance with established NPI Financial Regulations, accounting procedures/guidelines and internal controls
• Provide support to the After Sales and Sales team by maintaining an up-to-date Accounts Receivable system and monitoring customer account details for non-payments
• Take part in the credit committee of the company, participates in the periodic meeting and reviews risk of collection from customers – in coordination with the Commercial Finance, Sales and After Sales Team
• Recommends credit limits of each customer in coordination with the Commercial Finance Manager
• Releases in the system the Delivery Receipt upon confirmation of collections
• Reconciliation of customer accounts with Sales, Commercial Finance and the customers for trade and non-trade transactions
• Recording and posting of accounting entries related to sales of parts, vehicles, non-trade, and all all-inter-company receivables transactions in the Sales and Accounts Receivable ledger
• Daily follow-up of collection with overdue (trade, non-trade, and intercompany)
• Monthly sending of statement of accounts to dealers via email (Vehicles, Spare Parts, Parking Fees and Interest & Penalties, and other Non-Trade transactions)
• Monthly and Quarterly sending of Debit Notes for all inter-company receivables to affiliates
• Monitor AR collection by sending reminders and communicating with dealers via phone and/or email (trade and non-trade) and all inter-company receivables
• Prepares the weekly AR summary report of parts, vehicles, non-trade, and all inter-company receivables for submission to GM for Finance and Sales
• Perform Account Receivable aging for trade (vehicle and spare parts), non-trade, and all inter-company receivables; prepare the periodic aged A/R report
• Maintains the accounts receivable manual log to ensure all activities has been properly recorded
• Reconcile the accounts receivable ledger with the payments received from dealers to ensure that all sales receipts are accounted for and properly posted. Research any discrepancies by checking invoices (for discounts, withholding tax and subsidies), sales receipts and bank deposit records
• Reconcile the accounts receivable ledger with the payments received from affiliates to ensure all claims (recharge and warranty claims) are accounted for and properly posted. Research any discrepancies by checking debit notes and supporting documents for NPI claims
• Verification and validation of ALL dealers claims and refund; ensure all claims are processed
• Participate in testing new system programs and revisions to the existing system. Assist in identifying required system modifications and enhancements.
• Deal with audit queries and provide proof of sales as needed by the Auditors
• Maintain business relationship with Partner Dealers, Partner Banks, and Auditors
• Perform ad-hoc duties as maybe assigned by the Finance Manager and GM for Finance
• Timely submission of monthly HQ reports 
• Raise collection issues or conflicts that compromises operations and policies to Finance Manager and GM for Finance
• Ensure Credit Management Policy is being implemented and strictly complied with by all dealers.

Billing Management

1. Prepare and issue accurate invoices to clients/customers in accordance with agreed terms.
2. Monitor billing systems to ensure timely and accurate issuance of invoices.
3. Collaborate with the sales, operations, and customer service teams to address billing queries and discrepancies.
4. Ensure compliance with company policies, procedures, and regulatory standards in the billing process.

Collections and Accounts Receivable

1. Manage the collections process by contacting clients regarding overdue accounts and ensuring payments are received.
2. Review and reconcile customer accounts to resolve discrepancies or outstanding balances.
3. Monitor accounts receivable aging and provide regular reports on collection progress and outstanding balances.
4. Negotiate payment terms and arrangements, as needed, to facilitate account settlements.

Reporting and Analysis

1. Prepare detailed reports on billing, collections, and accounts receivable performance.
2. Analyze collection trends and identify opportunities for process improvement.
3. Forecast cash inflows based on receivables and provide insights to support financial planning.

Customer Relationship Management

1. Address and resolve customer inquiries related to invoices and payments.
2. Maintain positive relationships with customers to encourage timely payments and long-term business partnerships.

• Assess and review credit limits for new and existing customers based on financial analysis.
• Monitor receivables and collections, and provide updates to management on cash flow implications.
• Coordinate with clients to ensure timely payments and handle overdue accounts, negotiating payment plans when necessary.
• Maintain accurate and up-to-date records of financial transactions related to credit and collections.
• Ensure compliance with company policies and regulations regarding credit and collections.
• Collaborate with sales and customer service teams to resolve credit issues and enhance customer satisfaction.
• Contribute to risk assessment reviews and credit-related projects for Manila Bambi Foods Co. in the Manufacturing & Industrial Supplies & Services sector.

• Collect daily collection
• Responsible for credit investigation
• Does marketing
• Counseling and ensures good relationship with customers

• Develop and implement credit policies to ensure effective credit management.
• Lead the collections team to achieve timely collection of receivables.
• Evaluate credit risk and minimize bad debt exposure.
• Manage and mentor the credit and collections team, setting performance goals.
• Prepare reports on key metrics such as receivables aging and collection rates.
• Oversee the resolution of customer billing disputes.
• Identify and implement efficiencies in credit and collection processes.
• Ensure all credit and collection activities comply with relevant laws and company policies.
• Maintain positive relationships while enforcing payment terms.
• Work with sales, finance, and legal teams to align strategies with business objectives.
• Create and update AR Aging report
• Regularly update and entry on Journal

• This position is responsible for the collection of accounts receivables in accordance to the company’s policies and procedures.

• Manage credit processes, assessing creditworthiness of clients.
• Oversee collections of outstanding invoices to maintain cash flow.
• Analyze outstanding debts and negotiate repayment plans.
• Collaborate with the accounting team to ensure accurate records.
• Communicate effectively with clients regarding their accounts.
• Produce regular reports on collection activities and trends.

EQUAL PLUS-SORSOGON is a leading firm in the Accounting & Finance industry, focused on delivering top-notch financial solutions that empower businesses to achieve their financial goals.

• Monitor and manage the receivables ledger, ensuring timely and accurate invoicing and collection
• Negotiate payment plans with delinquent customers while maintaining positive relationships
• Perform credit risk assessments on new and existing clients
• Resolve billing discrepancies and coordinate with the sales team to improve credit control
• Prepare regular reports on the status of outstanding accounts for management
• Adhere to industry regulations and company policies