Location: BGC, Taguig City

Job Type: Full-Time Hybrid Setup (2-3x week)

About Us: 

Malaya Services is a human capital company dedicated to providing top-notch support services to our clients. We value integrity, teamwork, and excellence in everything we do.

We are seeking a highly motivated and experienced RELATIONSHIP MANAGER with HR EXPERIENCE to join our dynamic team. The successful candidate will be responsible for managing RELATIONSHIPS with both INTERNAL AND EXTERNAL PARTIES of the Company. This would include a FOCUS on EMPLOYEE RELATIONS, conducting analytics, and generating reports on time and expense, among other things. This role requires exceptional communication and interpersonal skills to effectively manage and support our team.

• Protect the interest of the company and its affiliated entities by effectively managing both internal and external relationships. 
• Manage RELATIONSHIPS with: (Clients, Vendors/Suppliers, Employees as well as Prospective Applicants)
• active management of relations include addressing concerns, resolving conflicts and fostering a positive interaction with both INTERNAL and EXTERNAL PARTIES to the Company. This includes ALL relationships such as clients, vendors, employees as well as prospective applicants) Develop and implement employee engagement initiatives to enhance workplace satisfaction and productivity.
• Conduct regular meetings to understand their needs and provide support and maintain a RELATIONSHIP DATABASE to log and track past, on-going as well as evolving issues
• Prepare and analyze time and expense reports to provide insights and recommendations to management.
• Utilize Google Sheets to monitor and report on key metrics related to employee performance and expenses.
• Assist in the development and implementation of HR policies and procedures.
• Ensure compliance with labor laws and regulations and monitor key dates and schedule
• Recruiting for various positions for the company, including but not limited to, managing online recruiting apps, posting job opportunities, developing compensation and benefit packages and related market research.
• On-boarding and Off-boarding New and Terminated Employees, including contract reviews and conducting background checks
• On-boarding and Off-boarding New and Client Terminations, including contract review, account reconciliation and client acceptance reviews
• Serve as First Contact for Employees, Suppliers and Clients, troubleshooting any issues including URGENT MATTERS
• URGENT MATTERS may include responding and troubleshooting issues outside normal working hours, in the event of an EMERGENCY 

• Bachelor's degree in Business Administration or Human Resources or a related field.
• Proven experience in employee relations, human resources, or a similar role.
• Strong analytical skills with the ability to interpret and present data effectively is a plus.
• Excellent communication and interpersonal skills.
• Proficient in Google Sheets.
• Proficient in English 
• Able to Multitask and meet deadlines
• Is a self-starter and able to work independently as well as part of a team. 
• Strong research skills
• Professional, Excellent Work Ethics and Commitment to the TEAM