Approves attendance related requests, work schedules and timesheets

·      Conducts periodic evaluations, prepares performance reports, issues and other activities, and keeps Management informed on issues and problems

·      Any attendance issue / concerns : timesheets, overtime, attendance, change shift, change work schedule, anytime that concens time and approval, and escalation of issues to related department or leadership as required.

·      Checks status reports

·      MS Operations Supervisor should be informed on contract retention and expiring contracts

·      Monitoring of contract retention and expiring contract for employees

·      Supervises the weekly activities of all teams by providing guidance and leadership to employees to ensure that operational targets are met

·      Ensures that employees adhere to policies and procedures, are kept motivated, receive appropriate coaching, information, and support to best apply their knowledge and skills on the job

·      Carries out schedule and attendance monitoring for employees to ensure availability and manages changes in employee schedules to ensure adequate daily resource coverage

·      Performs other similar or related duties, as assigned, related to staff supervision

·      Act as Safety Supervisor

·      Conduct rounds as a roving supervisor

·      Monitors and analyzes employees’ productivity reports

·      Facilitates weekly operational meetings with client

·      Cascades to and coordinates with Employees any operational instructions from the Management

·      Document all communication and correspondence from client

·      Participates in conference calls with the client

·      Identifying concerns and serves as the first point of contact between employees and corporate teams regarding Company initiatives, policies, procedure, and escalate issues to relative department or leadership as required.

·      Performs other related operational duties

• Must be knowledgeable in IT SKILLS/TERMINOLOGIES, you will be handling IT Personnel
• Temporary Hybrid Set up (Onsite in Quezon Avenue - Field in QC, PASIG, TAGUIG, MAKATI, MUNTINLUPA)