A front desk receptionist is typically the first person to greet visitors to an office or building. They are responsible for a variety of tasks, including:

• Welcoming visitors: Greeting clients, guests, or customers
• Answering phones: Answering and forwarding phone calls, and screening them
• Providing information: Giving general information to visitors
• Scheduling appointments: Booking meetings and making reservations
• Handling mail and packages: Receiving, sorting, and distributing mail and packages
• Handling requests and complaints: Addressing guest and client requests or complaints
• Administrative tasks: Receiving shipments, filing and organizing documents, and running errands
• Maintaining the reception area: Keeping the reception area tidy

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus