Customer Success Specialist
Job Description
Description
- Responsible for all post-sales activities including planning, coordinating, monitoring, and communicating client requirements, requests, and budgetary changes to and from the internal team.
- Conduct onboarding and refresher training.
- Be the point-of-contact of clients.
- Work closely with the Management to support Company's vision and process ideals.
- Identify potential problems and points of friction and find working solutions in order to maximize efficiency and revenue.
- Help in solving minor tickets such as creating and updating user info in the platform.
- Be comfortable in using IT systems.
- Familiarity or experience in using Asana or other project management tools is a plus.
- This is a full-time position and Hybrid setup.
- Willing to start Immediately.
Requirement
- Candidate must possess at least Bachelor's/College Degree.
- At least 2 Years of working experience in the related field is required for this position.
- Strong written and oral communication skills.
- Detail-oriented, well-organized, and can work with minimal supervision.
- Hardworking and able to reach deadlines.
- Knowledgeable in Microsoft Office and/or GSuite Applications.
- Experienced in using Asana is a plus.
- Working Internet at home of at least 5mbps.
Jeaneth Villegas
HR RecruiterHealthBlocks Inc.
Active this month
Working Location
HealthBlocks, 12th Floor, Corporate 145 Building, 145 Mother Ignacia Avenue, Diliman, Quezon City, 1103 Metro Manila, Philippines
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Posted on 07 September 2024
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