Job Description
English Language

Description :

  • Respond to customer inquiries via phone, email, or chat, ensuring timely resolution of issues.
  • Provide accurate information about products and services, handling complaints, and facilitating positive customer experiences.
  • Maintain a thorough understanding of company policies and operations for high-quality service.
  • Record customer interactions and feedback to improve service delivery in our fast-paced staffing solutions within the BPO & Call Center industry.
  • Collaborate with team members to achieve targets and represent the company's dedication to client-centric support.

Requirements :

  • Educational Qualifications: Bachelor's degree
  • Experience Level: Entry-level position
  • Skills and Competencies: Excellent communication skills
Mica A · Sourcing LeadActive today
92% Response rate
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Benefits

Health Insurance
Maternity & Paternity Leave
Sick Leave
Job Training
13th Month Pay
Flexible Hours
Working Location

1, WNS. C2GQ+468, Alabang, Muntinlupa, Metro Manila, Philippines

Posted on 14 September 2024