Customer Service Representative

₱15-20K[Monthly]
On-site - TaguigFull-timeNo Exp RequiredBachelor
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Job Description

English LanguageCustomer ServiceCall Centre

Description

A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with a team of CSRs and other departments to find appropriate solutions to problems


Requirements

Profile 1: If College Graduate, B2
Profile 2: College Undergraduate, SHS Graduate and HS Graduate (old curriculum) should have at least 6months CCE


Shiela ann Rogando

JetSon Manpower Agencyrecruiter

Active today

Working Location

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

Posted on 13 November 2024

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