Customer Service Specialist

₱20-25K[Monthly]
On-site - TaguigFull-time3-5 Yrs ExpBachelor
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Job Description

Customer serviceComputer literateOral and written communicationStrong problem solving

Description

  • Coordinates and communicates with Logistics Service Providers for delivery and
  • customer related concerns
  • Attends to ultimate consignee escalation and delivery concerns
  • System process updating for delivered orders and returns
  • Coordinates with principal for delivery updates and concerns
  • Prepares and send reports for delivery progress and update
  • Oversee CS staff

Requirement

  • At least Bachelor's Degree in Business Management, Supply Chain or any related course.
  • With minimum 3 years of experience in Customer Service
  • Logistics and transportation industry experience is required
  • With experience in report preparation

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Working Location

Bonifacio High Street. Taguig, Metro Manila, Philippines

Posted on 28 October 2024

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