Customer Service Representative

₱15-20K[Monthly]
On-site - ManilaFull-timeNo Exp RequiredDiploma
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Job Description

English LanguageCustomer ServiceProblem SolvingStrong Work EthicTeam PlayerTechnical SkillsPeople SkillsInterpersonal SkillsCall Centre

Description

  • Provide excellent customer service and support to customers via phone, email, and chat
  • Assist customers in resolving their inquiries, concerns, and issues
  • Manage and maintain customer accounts and records
  • Collaborate with other team members to ensure customer satisfaction

Requirements

  • Graduate or undergraduate (completed at least 2 years) of any Bachelor’s Degree
  • Associate course graduate
  • Can easily navigate computers
  • Proficient in both English and Filipino, both oral and written communication
  • Has a passion to help customers with their queries and complaints
  • With good phone handling and active listening skills
  • Willing to work on shifting schedules, holidays, and weekends

Teleserv Recruitment

HR OfficerPilipinas Teleserv Inc.

Active today

Working Location

462, Pilipinas Teleserv Inc. 4th Flr San Diego Bldg, 462 C Carlos Palanca, Quiapo, Manila, 1001 Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Retirement Plan, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

Read More

Posted on 13 November 2024

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Pilipinas Teleserv Inc.

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