Customer Service Representative
Job Description
Description
- Provide exceptional support to clients and candidates in a fast-paced recruitment environment.
- Respond to inquiries via phone, email, and chat, ensuring timely and accurate information.
- Assist in resolving issues and guiding clients through the recruitment process.
- Maintain client relationships and build rapport to enhance service delivery.
- Collaborate with recruitment teams to improve processes and customer experience.
Requirements
- Educational Qualifications: High School diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in basic computer applications.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Primarily office-based, may require weekend or holiday shifts.
- Qualities and Traits: Friendly, patient, and able to work well under pressure.
Lovely Joy Zamudio91% Response rate
JetSon Manpower AgencyRecruiter
Working Location
Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance
Posted on 31 October 2024
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