Customer Service Representative
Job Description
Description
- Provide exceptional customer support through various channels including phone, email, and chat.
- Assist clients with inquiries regarding consultancy services, policies, and procedures.
- Maintain accurate records of client interactions and feedback.
- Collaborate with teams to resolve issues and enhance service delivery.
- Support business development initiatives by identifying client needs and recommending services.
Requirements
- Educational Qualifications: A Bachelor’s degree in any relevant field is required.
- Experience Level: Less than 1 year of experience in customer service or related roles.
- Skills and Competencies: Proficiency in English, strong customer service skills, effective scheduling, and problem-solving abilities are essential.
- Responsibilities and Duties: Assist customers via phone, resolve issues, and manage inquiries efficiently.
- Working Conditions: Typically in a call center environment, with a focus on teamwork and collaboration.
- Qualities and Traits: A team player with strong interpersonal and technical skills, and a keen interest in digital marketing.
Kristine Bernardo
Prime Meridian HR Consultancy Inc.HR Manager
Working Location
Prime Meridian HR Consultancy, Unit 1022 Cityland Herrera Tower, 98 Rufino Street corner Valero Street, Salcedo Village, Makati City, Metro Manila, Makati, Metro Manila, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Posted on 29 October 2024
Explore similar jobs
View more similar jobsCSR - Financial Account
V-Call Center Link Inc.On-site - ManilaFresh Graduate/StudentHigh/Senior High SchoolFull-time
₱25-35K[Monthly]
VCC Link Inc.Digital Marketing
Customer Service Representative
Lion 2 Business Process Inc.On-site - Manila1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱20-30K[Monthly]
Anna RomuloHR Manager
Customer Service Representative - Travel
Inkorp Human Resource ServicesOn-site - Manila1-3 Yrs ExpDiplomaFull-time
₱25-30K[Monthly]
Rebecca BoteHR Officer
Elevate your career at TTEC as a Customer Service Representative - work at ho...
TTECOn-site - Manila1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱15-20K[Monthly]
Maricris ArcenaTalent Acquisition Coordinator
CSR, Customer Service Representative (Local Account - Manila) Urgent Hiring
BillEaseOn-site - ManilaFresh Graduate/StudentBachelorFull-time
₱200-220K[Annually]
Alodia TATS Specialist
Prime Meridian HR Consultancy Inc.
Unfinanced / Angel
<50 Employees
Consultancy and Management Services
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.