Customer Service Representative - Travel
Job Description
Description
- Represent company in addressing customer inquiries and resolving complaints effectively.
- Facilitate communication between candidates and businesses, ensuring a smooth recruitment process.
- Manage client relationships, offering support and guidance
- Record, track, and document all queries and solutions within our CRM system.
- Strive for high customer satisfaction through proficient service in our fast-paced environment
Requirements
- Job Title: Customer Service Representative for a Travel Account
- Minimum requirement is 1 year experience in using any GDS (Sabre, Amadeus, Apollo, etc).
- Educational Qualifications:- Minimum of a Diploma degree / 1 year in College .
- Experience Level:- 1-3 years of experience in a customer service role.
- Skills and Competencies:- Proficiency in English language.- Strong interpersonal skills.- Ability to work effectively as a team player.
- Responsibilities and Duties:- Addressing customer inquiries and resolving issues.- Maintaining high levels of customer satisfaction.- Managing customer accounts and processing orders.
- Working Conditions:- Office-based role with potential for shift work to cover various time zones.
- Qualities and Traits:- Excellent communication abilities.- Patience and empathy towards customers.- Adaptability to dynamic work environments.
Rebecca Bote
Inkorp Human Resource ServicesHR Officer
Active this month
Working Location
SM Mall of Asia. SM Mall of Asia, Seaside Blvd, Pasay, 1300 Metro Manila, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Posted on 15 October 2024
Explore similar jobs
View more similar jobsCSR - Financial Account
V-Call Center Link Inc.On-site - ManilaFresh Graduate/StudentHigh/Senior High SchoolFull-time
₱25-35K[Monthly]
VCC Link Inc.Digital Marketing
Customer Service Representative
Lion 2 Business Process Inc.On-site - Manila1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱20-30K[Monthly]
Anna RomuloHR Manager
CSR Collections
Inkorp Human Resource ServicesOn-site - Manila3-5 Yrs ExpBachelorFull-time
₱20-25K[Monthly]
Rebecca BoteHR Officer
Elevate your career at TTEC as a Customer Service Representative - work at ho...
TTECOn-site - Manila1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱15-20K[Monthly]
Maricris ArcenaTalent Acquisition Coordinator
CSR, Customer Service Representative (Local Account - Manila) Urgent Hiring
BillEaseOn-site - ManilaFresh Graduate/StudentBachelorFull-time
₱200-220K[Annually]
Alodia TATS Specialist
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.