Customer Service Representative

₱15-20K[Monthly]
On-site - MandaluyongFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

English LanguageCustomer Service

Description

  • Represent JetSon Manpower Agency as the first point of contact for clients, providing exceptional customer service.
  • Maintain thorough knowledge of recruitment services to assist clients effectively.
  • Manage and resolve client inquiries via phone, email, and face-to-face interactions.
  • Assist in coordinating interviews and follow up with client feedback.
  • Work collaboratively with recruitment team to achieve company goals.

Requirements

  • Educational Qualifications: Candidates must have at least a High/Senior High School degree.
  • Experience Level: No previous experience required, making this an entry-level position.
  • Skills and Competencies: Proficient in the English language and excellent customer service skills are mandatory.
  • Responsibilities and Duties: Engage with customers to resolve inquiries and issues, maintain high customer satisfaction levels, manage customer accounts, and document interactions.
  • Working Conditions: This role may require working in shifts, including evenings and weekends. A comfortable office setting is provided with a supportive team environment.
  • Qualities and Traits: The ideal candidate should be patient, empathetic, adaptable, and possess strong communication skills.

Shiela ann Rogando

JetSon Manpower Agencyrecruiter

Active today

Working Location

Teleperformance Philippines. 2/F Pavilion Greenfield District, Mandaluyong, 1552 Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

Posted on 18 September 2024

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