Job Description
English Language
Customer Service
Strong Work Ethic
Technical Skills
Description :
- Handle high-volume inbound and outbound calls efficiently.
- Provide prompt, accurate, and friendly customer support.
- Resolve issues and manage customer accounts professionally.
- Maintain confidentiality and GDPR compliance.
- Upsell services when appropriate to fit clients' needs.
- Work collaboratively in a team-oriented BPO and Call Center industry.
- Foster strong client relationships, reflecting our staffing company's commitment to service excellence.
Requirements :
- Educational Qualifications: Must have at least a High/Senior High School degree.
- Experience Level: Seeking candidates with 1-3 years of experience in customer service.
- Skills and Competencies: Proficiency in the English language, strong customer service skills, a strong work ethic, and relevant technical skills.
- Responsibilities and Duties: Address customer inquiries, resolve issues, maintain customer satisfaction, manage multiple tasks, and adhere to company policies.
- Working Conditions: This role requires working in a fast-paced environment, possibly including shift work and weekends.
- Qualities and Traits: Candidates must be patient, empathetic, possess excellent communication skills, and have the ability to work under pressure.
Active today
90% Response rate
Preview
Benefits
13th Month Pay
Pag-Ibig Fund
Paid Holidays
Philhealth
SSS/GSIS
Working Location
1870, East Gate Business Center and Terminal, J4FC+RPJ, Antipolo, 1800 Rizal, Philippines