Citispace Property Management Services CSR Account Executive

CSR Account Executive

₱15-25K[Monthly]

On-site - TaguigFull-timeFresh Graduate/StudentBachelor

Job Description

Customer Relationship ManagementEnglish LanguageWritten CommunicationSalesforceExcellent Communication SkillsTeamworkSales TrainingBack Office Support

Description

Handle all guest inquiries and requests in a professional and courteous manner
Accountable for accurately recording customer transactions in the necessary systems
Handle guest check-ins and check-outs
Recognize the customer’s circumstance and offer the best remedy
Ensure that all guests have a positive experience at the hotel
Professionally respond to customer complaints; make an effort to successfully resolve

Requirements

Excellent customer service skills
Outstanding verbal and written English communication skills.
The high degree of initiative and dynamism, along with strong influencing, decision-making, and teamwork abilities.
Experience working with customers directly, either online or in person.
Proficiency with computers and relevant software programs, such as Microsoft Office.

Camille Perena

Citispace Property Management ServicesHR Manager

Active this week

Working Location

World Plaza. H23X+758, 5th Ave, Taguig, Metro Manila, Philippines

Benefits

Employee Recognition and Rewards
Commission, Employee of the Month Award
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Employee Discount, Gym Membership
Professional Development
Mentorship Program, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave
Work-Life Balance
Work from Home