Visa to America Client Relations Associate for Cebu Office

₱15-20K[Monthly]

On-site - CebuFull-time1-3 Yrs ExpDiploma

English LanguageCustomer ServiceAccount ManagementProblem SolvingTeam PlayerSalesforceStrong Work EthicOrganizational Skills

Interact with clients to understand their requirements and provide appropriate services.
Maintain frequent communication and follow-up with clients.
Build positive and long-term client relationships for business growth.
Prepare business presentations and draft reports for clients.
Organizing regular meetings and handling client communications.
Analyze and resolve client concerns in a timely and professional manner.
Provide excellent client support and ensure client satisfaction.
Escalate and discuss complex client issues with management for resolutions.
Interact with clients to execute ongoing and ad-hoc projects.
Attend educational training for professional growth.
Follow company standards and ensure high quality and productivity.
Work with cross-functional teams to address client requests and inquiries.
Maintain high professionalism and competence when dealing with clients.

A bachelor’s degree in business administration, communications, marketing, or other related fields is preferred.
At least 1 year of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferred.
People-oriented and passionate about building relationships.
Charismatic and personable, demeanor that transpires to fellow Client Relations Associates and other Customer Service team members.
Result-driven and self-motivated to improve interpersonal skills.
Practices active listening and is emphatic to the client’s concerns.
Solution-oriented and takes initiative in resolving unexpected challenges.

Michelle Abenoja

Visa to AmericaBranch Manager

KepWealth Building. 6000 Samar Loop, Cebu City, 6000 Cebu, Philippines

Employee Recognition and Rewards
Commission, Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Employee Discount
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave