Description

• Provide excellent customer service by responding to inquiries and resolving issues.
• Handle high-volume inbound and outbound calls efficiently.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers.
• Collaborate with team members to improve service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication skills in English.
• Skills and Competencies: Excellent customer service skills.
• Skills and Competencies: Familiarity with call centre operations.
• Qualities and Traits: Patience and empathy in handling customer issues.
• Working Conditions: Ability to work in a fast-paced environment.