Customer Service Representative

Description

• Assist customers with inquiries and issues via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints in a timely and professional manner.
• Document and manage customer interactions using our CRM system.
• Work collaboratively with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Excellent communication skills in English.
• Skills and Competencies: Proficient in customer service practices.
• Skills and Competencies: Experience in call center operations is a plus.
• Qualities and Traits: Strong interpersonal skills and a positive attitude.