Customer Service Representative

Description

• Assist customers with inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues effectively.
• Maintain customer records and documentation in a systematic manner.
• Support team members by sharing insights and feedback to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years (Fresh Graduates welcome).
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Customer-focused attitude, patience, and adaptability.
• Responsibilities and Duties: Ability to work in a team environment and collaborate with colleagues.