Description

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints efficiently and courteously.
• Maintain detailed records of customer interactions in the system.
• Collaborate with team members to enhance service delivery.
• Assist in troubleshooting technical issues presented by customers.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years of experience in a call center or customer service role.
• Skills and Competencies:Excellent customer service skills, strong English language proficiency, and effective problem-solving abilities.
• Qualities and Traits:Organizational skills and a positive attitude.
• Working Conditions:Ability to work in a fast-paced environment and handle high call volumes.