Csr Associate - Top Call centers. Salary upto 20K-30K.

Description

• Manage incoming calls and customer inquiries efficiently and professionally.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints and issues in a timely manner.
• Maintain records of customer interactions and transactions.
• Collaborate with other team members to enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 2-5 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and able to work under pressure.
• Responsibilities and Duties: Ability to multitask and prioritize workload effectively.
• Working Conditions: Fast-paced office environment with shift work required.