After Sales Customer Service Representative

Description

• Assist customers with inquiries post-purchase and provide product information.
• Resolve customer complaints and issues in a timely manner.
• Coordinate with other departments to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure their needs are met.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Fresh Graduate or up to 2 years experience
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Customer-oriented attitude
• Qualities and Traits: Ability to work in a team environment