Key Responsibilities

• Supervise and lead the Food & Beverage team, including the Team Leader and staff, to ensure smooth operations.
• Prepare work schedules and manage manpower requirements, especially during peak seasons.
• Mentor and train team members to maintain service standards and efficiency.

Food and Beverage Operations

• Oversee food preparation and ensure adherence to quality and presentation standards.
• Participate in food tastings and provide suggestions for menu themes, especially for events.
• Manage inventory of food and beverage supplies to prevent shortages or overstocking.

Guest Services

• Ensure VIP guests receive personalized attention, particularly for their food and beverage preferences.
• Address guest inquiries or complaints promptly and professionally.
• Uphold high standards of service and hospitality across all interactions

Event and Special Function Support

• Assist in planning and executing food and beverage offerings for events and themed activities.
• Collaborate with the Operations Manager and other departments to align with the resort's goals.

Administrative and Reporting Duties

• Maintain accurate records of attendance, schedules, and inventory.
• Submit periodic reports on team performance, guest feedback, and operational needs.

Support for Resort Operations

• Assist in resort-related tasks as assigned by the Operations Manager, General Manager, or President.

Work Conditions

• Work is primarily onsite at the resort and may involve long hours during busy periods.
• Role requires a mix of administrative work and hands-on involvement in food and beverage operations.