Work Location: Diliman, Quezon City, Metro Manila

Work Schedule: Monday to Friday

9:00 am to 6:00 pm

Fully on-site

Salary Range: 30,000.00 to 45,000.00

MINIMUM QUALIFICATION

● Bachelor’s Degree in Business, Marketing, IT, or equivalent

● Ideally at least 2 to 3 years of experience in a B2B sales, account management, or customer success role

● Experience working in the IT industry is a plus

● Experience working with enterprise and government accounts is a plus

● Has a customer-first mindset and an advocate of excellent customer experience

Job Summary:

Customer Success Specialist playing a crucial role in managing the customer lifecycle and ensuring customers remain satisfied with the services and solutions delivered. As a Customer Success Specialist, the role involves working with the sales team, identifying opportunities to enhance the customer experience, and recognizing opportunities for further business growth.