Customer Service Representative

Metacom Careers

₱19-27K[Monthly]
On-site - PasigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Assist customers with inquiries and issues via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document and manage customer interactions using our CRM system.
  • Work collaboratively with team members to improve service delivery.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of customer service experience.
  • Skills and Competencies: Excellent communication skills in English.
  • Skills and Competencies: Proficient in customer service practices.
  • Skills and Competencies: Experience in call center operations is a plus.
  • Qualities and Traits: Strong interpersonal skills and a positive attitude.
Customer ServiceEnglish LanguageCall Centre
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Michael Bulaon

Recruitment SpecialistMetacom Careers

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Posted on 22 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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