Description

• Assist customers with inquiries and provide solutions in a timely manner.
• Handle customer complaints and ensure positive resolution.
• Maintain customer records and document interactions accurately.
• Collaborate with team members to enhance overall service delivery.
• Support scheduling and coordination of service appointments.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred, or equivalent experience.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Proficient in English language with excellent communication skills.
• Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
• Qualities and Traits: Team player with a positive attitude and eagerness to learn.
• Skills and Competencies: Experience with call center operations is a plus.